Privacy Policy

Last updated: December 6, 2025

Introduction

EcoHeat Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Account credentials
• Payment information (processed securely through Stripe)
• Order history and preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our website and customer experience
• Send promotional emails (with your consent)

Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at info@ecoheat.ch